Water Rates
Inside City:    $3.69
Outside City:  $5.54

A minimum fee for 2,000 gallons will be charged regardless of consumption

• An additional charge of 10% will be added to all bills not paid by the discount date stated on the bill.
• Senior citizens who are eligible for property tax relief through T.C.A. 67-5-705 will be eligible for a 20% reduction of their water bill.  Proof of elgibility will be provided annually by the customer through the property tax department.

Payment Options

• Automatic Draft from checking or savings
• Call in using a Visa or Mastercard
• Mail-in
• At City Hall 99 Municipal Ave or Catoosa Dept. 5581 Plateau Rd.
• Use the night drop box at either location

Leak Adjustments - Customers can receive two adjustments per year provided the bill is over 50% of their average bill.  Customers will be asked to provide two meter readings collected 3 days apart, after leak is fixed.

Water Meter - Please keep all meters free of weeds, trees, rocks, debris, or other structures which hinder reading and maintenance work.  No fences shall be erected around meters without gates accessible from the street directly, and in close proximity, to the meter.  No animals shall be kept around meters which could be hazardous to city employees or their representatives.

Service Establishment Fees - Non-refundable service charge for new accounts (payable upon application for service):
a.  Residential/homowner   $50
b.  Residential/renter          $75
c.  Commercial/industrial     $75